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Privacy Policy

Effective 03/03/2025

1. Introduction

Welcome to 3 Dimensional Mowing Solutions LLC ("Company," "we," "our," or "us"). We respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, www.suspendedhovermower.com (the "Site"), or interact with us in any way.

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By using our Site or providing your information, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our Site.

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2. Information We Collect

We may collect the following types of information from visitors and customers:

A. Personal Information

  • Name

  • Email address

  • Phone number

  • Mailing or billing address

  • Business name (if applicable)

  • Payment details (for purchases, processed securely by third-party payment providers)

B. Non-Personal Information

  • IP address

  • Browser type and version

  • Pages visited on our Site

  • Time and date of visit

  • Device type and operating system

C. Information You Provide Voluntarily

  • Contact form submissions

  • Customer service inquiries

  • Product quote requests

  • Survey responses

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3. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill orders, including shipping and delivery.

  • To respond to inquiries and provide customer support.

  • To send promotional emails (only if you opt-in).

  • To improve our website, products, and services based on customer feedback.

  • To prevent fraud, security breaches, and unauthorized access.

  • To comply with legal obligations and enforce our policies.

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4. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share information in the following circumstances:

  • With Service Providers: We may share data with third-party payment processors, shipping providers, and IT service providers to fulfill orders and maintain website functionality.

  • For Legal Compliance: If required by law, we may disclose information to government authorities or legal entities.

  • Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred to a new entity.

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5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

Types of Cookies We Use:

  • Essential Cookies: Required for basic website functionality.

  • Analytics Cookies: Help us understand how visitors use the Site.

  • Marketing Cookies: Used for personalized advertising (only with consent).

You can manage cookie preferences through your browser settings.

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6. How We Protect Your Information

We implement security measures, including SSL encryption, firewalls, and access controls, to protect your personal information. However, no method of data transmission is 100% secure, and we cannot guarantee absolute security.

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7. Your Rights & Choices

A. Opt-Out of Marketing Emails

You can unsubscribe from promotional emails at any time by clicking the "Unsubscribe" link in our emails or contacting us directly.

B. Request, Update, or Delete Your Information

You have the right to:

  • Request a copy of the personal data we hold.

  • Correct or update inaccurate information.

  • Request deletion of your personal data (subject to legal retention requirements).

To exercise these rights, contact us at markroome@suspendedhovermower.com.

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8. Third-Party Links & Services

Our website may contain links to third-party websites, including payment processors and social media platforms. We are not responsible for their privacy practices and encourage you to review their privacy policies.

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9. Children’s Privacy

Our Site is not intended for children under 13 years of age, and we do not knowingly collect personal information from minors. If you believe a child has provided us with their data, please contact us to remove it.

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10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The "Last Updated" date at the top of the page reflects the most recent changes. Continued use of the Site after updates constitutes acceptance of the revised policy.

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11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

📍 3 Dimensional Mowing Solutions LLC
📧 Email: markroome@suspendedhovermower.com
📞 Phone: +1 979-362-1661
🌍 Website: www.suspendedhovermower.com

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